TeleWerks Outbound
Auto Dialing Features

Outbound Auto Dialing is primarily used for 2 reasons:

1) To call known groups of people to deliver a message,
give reminders or get a response,
…or…
2) To call large groups of people (from data bases or random numbers)
to telemarket products or services.

There are a variety of ways
Outbound Auto Dialing can function:

  1. Deliver a message when the telephone is answered.
  2. Ask someone to press 1 before hearing the complete message.
  3. Ask for a voice response(s) after one or more messages or questions.
  4. Ask for a touchtone response(s) after one or more messages or questions.
  5. Transfer the call (using Centrex or 3-way calling) to a live operator immediately or after a message.
  • The system can detect a live person vs. an answering machine.
  • You may record or listen to messages and information by telephone or by microphone and speaker if you have Sound Blaster (or compatible).
  • Voice responses may be retrieved from any telephone with a pass code.
  • Outbound Auto Dialing may operate at the same time as the Inbound Auto- mated Attendant, if using separate telephone lines.
  • The system is capable of handling up to 12 telephone lines simultaneously.
  • Touchtone key responses may be stored in your computer for retrieval.
  • The time of day to begin and end calling may be set by the operator.
  • The system marks phone numbers that are busy, unanswered, or answered by a fax.
  • The system will retry telephone numbers that were busy or unanswered as many times as the operator requests.
  • The system will allow you to import databases of names and telephone numbers, or you may enter that information directly.
  • The system allows many different data bases (groups of phone numbers) to reside within the system at the same time.
  • The system will allow you to call up to 10,000 phone numbers with one command. For example: Call all numbers with the "456" prefix, from 456-0000 through 456-9999. You may choose up to 12 prefixes at any one time (120,000 numbers). The numbers are scrambled before randomly dialing.

Note: It is the responsibility of the purchaser to operate the system according to federal and state laws pertaining to the use of "Automatic Dialing & Announcing Devices". Limitations may include commercial solicitations and/or delivering pre-recorded messages to homes and business without the prior express consent of the called party.

 

Overview

Inbound
Features

Outbound
Features

Outbound Auto
Dialing Flowchart

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