
TeleWerks Outbound
Auto Dialing Features
Outbound Auto Dialing is primarily used for 2 reasons:
1) To call known groups of people to deliver a
message,
give reminders or get a response,
or
2) To call large groups of people (from data bases or random
numbers)
to telemarket products or services.
There are a variety of ways
Outbound Auto Dialing can function:
- Deliver a message when the telephone is answered.
- Ask someone to press 1 before hearing the complete message.
- Ask for a voice response(s) after one or more messages or
questions.
- Ask for a touchtone response(s) after one or more messages
or questions.
- Transfer the call (using Centrex or 3-way calling) to a live
operator immediately or after a message.
- The system can detect a live person vs. an answering machine.
- You may record or listen to messages and information by telephone
or by microphone and speaker if you have Sound Blaster (or compatible).
- Voice responses may be retrieved from any telephone with
a pass code.
- Outbound Auto Dialing may operate at the same time as the
Inbound Auto- mated Attendant, if using separate telephone lines.
- The system is capable of handling up to 12 telephone lines
simultaneously.
- Touchtone key responses may be stored in your computer for
retrieval.
- The time of day to begin and end calling may be set by the
operator.
- The system marks phone numbers that are busy, unanswered,
or answered by a fax.
- The system will retry telephone numbers that were busy or
unanswered as many times as the operator requests.
- The system will allow you to import databases of names and
telephone numbers, or you may enter that information directly.
- The system allows many different data bases (groups of phone
numbers) to reside within the system at the same time.
- The system will allow you to call up to 10,000 phone numbers
with one command. For example: Call all numbers with the "456"
prefix, from 456-0000 through 456-9999. You may choose up to
12 prefixes at any one time (120,000 numbers). The numbers are
scrambled before randomly dialing.
Note: It is the responsibility of the purchaser to
operate the system according to federal and state laws pertaining
to the use of "Automatic Dialing & Announcing Devices".
Limitations may include commercial solicitations and/or delivering
pre-recorded messages to homes and business without the prior
express consent of the called party.
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